The Book on Formulaic Communication
Language is an effective tool for communication between executive leaders and others. Formulaic communication is communication for the global changes in the Information Age that are different because of the advent of the Internet. The new ways to communicate integrate social communication with professional communication. Today’s businesses engage in both conventional and nonconventional forms of communication such as blogging.
Formulaic communication is not rote memorization. Aviation training tried to make rote communication effective and it failed. Instead, formulaic communication is the integration of six steps to attain an outcome.
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